FAQs

  • What products can I customize at Rush Stitch?

    At Rush Stitch, we offer customization for a wide variety of products such as t-shirts, hats, mugs, sweatshirts, bags, and more. If you have a product in mind that’s not on our list, feel free to contact us and we'll see how we can assist you.

  • What is the turnaround time for customized orders?

    Turnaround time depends on the type of product and the quantity ordered. Typically, orders are completed within 5 to 10 business days after the design is confirmed. If you need a rush order, let us know, and we’ll do our best to meet your deadline..

  • What is the minimum order quantity for custom products?

    We don’t have a minimum order requirement for custom products. Whether you need a single item or a large quantity, we can accommodate your needs. For bulk orders, we also offer volume discounts.

  • Can I send my own design for embroidery or printing?

    Absolutely! You can send us your own design or logo in formats such as PNG, JPG, AI, or EPS. If you don’t have a design, our team can help create one that fits your vision.



  • How do I request a quote?

    You can request a quote by filling out our Request a Quote form on our website. Provide the details of your project, and we’ll get back to you with a personalized quote within 24-48 hours.

  • Do you offer bulk discounts?

    Yes, we offer volume discounts for larger orders. If you have a specific quantity in mind, let us know, and we’ll provide a quote with the applicable discounts.

  • What payment methods do you accept?

    We accept various payment methods, including credit cards, debit cards, and bank transfers. All payments are securely processed.

  • Can I return or exchange custom products?

    Since our products are personalized according to your specifications, we cannot accept returns or exchanges unless there is a manufacturing defect or error in the order. If any issues arise, please contact us, and we will resolve them.

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